COVID-19 Citywide Public Information & Alerts

COVID-19 Citywide Public Information & Alerts

Stay home. Click here for coronavirus updates or go to SF.GOV

We Are All In This Together!

Governor Newsom has declared a State of Emergency to make additional resources available, formalize emergency actions already underway across multiple state agencies and departments, and help the state prepare for a broader spread of COVID-19.  A copy of the emergency proclamation can be found here.  

The City and County of San Francisco have issued a Public Health Order requiring people to stay home except for essential needs. Read the full Public Health Order here. 

Vulnerable populations must stay home. Everyone else is required to stay home except to get food, care for a relative or friend, get necessary health care, or go to an essential job.  It is OK to go outside for walks or bike rides if you are not in a group. Stay at least 6 feet apart when leaving your home for essential activities. This order is in effect until May 31, 2020.  Click here for helpful guidelines for sheltering in place.

Together We Are Stronger  

While one in five people in the U.S. will experience a mental illness during their lifetime, right now, we are all facing unique challenges that are impacting our mental health. Sheltering in place, social isolation, loss of income, or a job, are the devastating fallout and effects from an already uncertain and anxiety-filled time since the COVID-19 pandemic began. For more information about Mental Health Awareness Resources and Tools click here.

During Mental Health Awareness Month we are happy to announce the launching of our new SF Fire Wellness application! 

This app is free for the employees of the SFFD and includes a public access tab to keep the people of San Francisco informed about our service and programs, and includes information and links to resources to support everyone's Mental Health during the COVID-19 crisis. 

Download the app for Apple phones here

Download the app for Android phones here

The SFFD continues to be guided by the Center for Disease Control, San Francisco Department of Public Health, and Mayor Breed regarding best practices for protecting our members and preventing the spread of the virus in our shared community. The following are web links offering Coronavirus (COVID-19) factual and up to date health, safety & wellness information:

The San Francisco Fire Department is committed to working with the community to provide a variety of information and resources. We encourage San Francisco residents adhering to the current Shelter in Place order to educate yourself, family, and others with information and tips offered through the links below:

Work for the SFFD? Stay connected and informed through these challenging times through a new City portal that brings together timely and important information to employees from all City departments during the COVID-19 health crisis. SF CENtral will include a website, text notifications, and weekly newsletters delivered via City email. Click here to access this new site.

Go to for updated employee information about working safely in the time of COVID -19


Make the Right Call!

How do I find out what city offices and public services like "MUNI "are operating?

Dial 3-1-1 to get information about local advisories and what city departments are operating in San Francisco. Free, 24/7 via phone, web, mobile, and Twitter.

need help to access food, non-emergency health care, and other support services for myself and family?

Dial 2-1-1 to get connected to a specialist for personalized assistance for information and referrals for all health and human services (basic needs and support services) in San Francisco. Free, Confidential, 24/7. Available in multiple languages.

Is there a danger to life, property, or the environment due to a medical emergency, fire, crime in progress?

If YES, immediately dial 9-1-1

The nation’s 911 centers are available to provide EMERGENCY assistance. Please be mindful of how and when to dial 911. If you have come in close contact with someone who has been diagnosed with the Coronavirus or has symptoms such as fever or cough, please call your healthcare provider - not 911. If you do not have a healthcare provider, contact your local health department for instructions. If it is available in your area, call 211/311 for general information about how your community is addressing the pandemic.

DO CALL 911 if you develop symptoms requiring emergency assistance such as:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face
If you think you may have been exposed to the Coronavirus, notify the call-taker immediately so the telecommunicator can better inform responders how to take care of you and protect themselves from exposure. Be prepared to answer a few questions from the telecommunicator about your symptoms and possible exposure to Coronavirus to help dispatch an appropriate emergency response.

Helping Families Stay Safe at Home!

With so many families staying at home, adhering to the current Shelter in Place order we offer the following links for families to stay safe:

Check out some fun informational tips through Kidde Fire Safety on FacebookTwitter, and Instagram!

Celebrating Holidays and Family Traditions During COVID-19

Attempts to reduce the impact of COVID-19 has changed the lives of peoples all over the world in many ways.  Annual memorials, family traditions, and religious rituals provide a touchstone for comfort for a lot of families, as they are predictable and often acknowledge community strength and resilience.  San Francisco families practicing shelter-in-place and social distancing will need to get creative (via MessengerZoomHouseparty, FaceTime, etc.) to celebrate various religious and family holidays.

Public In-Person Ceremony's, Gatherings and Procession are Cancelled and not prohibited in adherence to the current shelter in place order, to ensure the protection, safety, and health of our shared community. Please note many San Francisco Parks and Recreational Facilities remain closed or inaccessible to the public and the current shelter in place prohibits the gathering of groups and crowds.

The SFFD wishes you and your family safe and healthy Springtime Celebrations! 

Helping Neighbors Make A Healthy Community!

Neighborhood Emergency Response Team (NERT) members are trained citizen first responders who can help save lives. Follow on Facebook and Twitter for Real-Time Alerts, Updates, and Tips for helping neighbors in your community while still ensuring your own health and safety. 

SFFD Information & Services 

The San Francisco Fire Department provides a variety of services to assist the public with building fire code requirements, responding to requests regarding legal matters, conducting fire investigations, and providing fire prevention information to the public.  Click here for a full list of available services or select one of the quick links below for more information:

Permits, Inspection, and Code Enforcement Services

Fire Safety Requirements for Building Owners

Tenant Fire Safety Disclosure Information

Fire Safety Information for Building Residents/Tenants


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