Neighborhood Emergency Response Team (NERT)


 Welcome to the Official SFFD Website for the

Neighborhood Emergency

Response Team

NERT logo

NERT volunteers practice victim blanket carry 

Thank you for your interest in the San Francisco Fire Department Neighborhood Emergency Response Team (NERT), a community based training program dedicated to a neighbor-helping-neighbor approach.

NERT is a free training program for individuals, neighborhood groups and community-based organizations in San Francisco.  Through this program, individuals will learn the basics of personal preparedness and prevention.  The training also includes hands-on disaster skills that will help individuals respond to a personal emergency as well as act as members of a neighborhood response team.

San Francisco is made up of many neighborhoods. We are training to be one ready community when it counts. The Emergency Response is key but the
Neighborhood Team comes first. Check it out...
NERT volunteers at a street fair. click image to watch video (4 minutes)
Click Image to Watch Video (4:01)


Information Bulletin / Alert Notices

Who Joins NERT?


Special Interest:

Opportunities for NERT volunteers with our program partners:

  • DART: Disaster Animal Response Team with the Animal Care & Control Dept. is on hold
  • ALERT: Auxiliary Law Enforcement Response Team with the San Francisco Police Department
  • Block Captain/Map your Block with San Francisco SAFE, Inc.

NERT Graduates:

preparedness workshop link
full NERT class link

Like us on Facebook and follow us on Twitter & Instagram

SFFD NERT Facebook page @SFFDNERT on twitter









A typical NERT volunteer is not one type. The NERT volunteer is anyone who is active and involved in the community--or wants to be. NERT teams are best formed in neighborhoods through a partnership with existing community groups such as a Neighborhood Watch program, Rotary Club, business group, faith based group or homeowners association. Together with their neighbors, team members and coworkers, they build a NERT network within their own community, teaming with the San Francisco Fire Department. All residents can benefit from NERT training. (Participations under 18 require the signature of a parent or guardian.)

NERT connects volunteers with a network of fellow volunteers all working together for a common cause. NERT members are trained citizen first responders who can help save lives.

The NERT Training Program is a 20 hour comprehensive program consisting of six (6) class sessions.  Delivery of these 6 sessions is offered in a variety of scheduling options. Every potential volunteer must 1) attend and complete all six classes; 2) upon completion of the training, SFFD may provide a certification; 3) individuals who complete the program and obtain certification may be invited to volunteer; and 4) all individuals invited to volunteer continue to do so at the discretion of SFFD.

The training instructors are professional firefighters. There is no cost for our neighborhood training classes. There is a fee for private training.

Explore this website for a complete course outline , our current schedule and more information. You are welcome to register for any neighborhood class. If you have any questions or are interested in finding out how you, your group or your business can get involved, please contact the NERT office.

Lt. Erica Arteseros
SFFD NERT Training Program Coordinator

See what your neighbors are saying about NERT training:

 - "All instructors were well prepared, informative & insightful. I greatly appreciated their humor, honesty, detail and passion for this great program. Thank you!"

- "Entertaining & informative. Great teachers!"

- "Brilliant. This course is such a great resource. I feel prepared!!"

-"The group work was very helpful and gave us a good sense of what the duties of a NERT group will be."


NERT is a registered, FEMA compliant Community Emergency Response Team (CERT) program.

NERT home page




Program Partners:

                    CERT Logo & link                         CA Citizen Corps Logo & link                         CaliforniaVolunteers logo & link

           custom disaster plan logo & link                     National Medical Reserve Corps logo & link

               CaliforniaVolunteers We prepare logo & link                         Alert SF notification program logo & link


   SF Police Credit Union logo        PG&E logo & link

SF72 SF72 logo & link           SF SAFE logo & link    red cross Bay Area logo & link  Neighborhood Empowerment Network logo & link     SF CARD logo & link