Contact Us

Fire Department Headquarters

SFFD Headquarters

698 - 2nd Street, San Francisco, CA  94107
Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.
(415) 558-3200

Office of the Chief of Department

General Information / Administrative Officer

Phone: (415) 558-3403 | Fax: (415) 558-3407
Email: FireAdministration@sfgov.org

Chief of Department

Phone: (415) 558-3401 | Fax: (415) 558-3407

Deputy Chief of Operations

Phone: (415) 558-3402 | Fax: (415) 558-3407

Deputy Chief of Administration

Phone: (415) 558-3403 | Fax: (415) 558-3254

Thank the SFFD

Form: Thank SFFD

Public Information Officer

Phone (415) 558-3404
Email: FirePIO@sfgov.org

Public Records Officer, Non-Fire Prevention Requests

Request records related to non-protected personnel, payroll, finance, and other administrative matters
Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Public Records Requests - Non-Fire Prevention
Email: FireSunshineRequests@sfgov.org

Recruitment Officer

Employment Opportunities / Hiring Inquiries
Link: Employment Opportunities
Email: FireRecruitment@sfgov.org

Verification of Employment

Phone: (415) 558-3615
Link: Procedure

Fire Commission

San Francisco Fire Commission

698 - 2nd Street, San Francisco, CA 94107
Phone: (415) 558-3451
Email: Fire.Commission@sfgov.org

Fire Prevention & Investigation Fire Marshal

Bureau of Fire Prevention

698 - 2nd Street, Room 109, San Francisco, CA  94107
Phone: (415) 558-3300 | Fax: (415) 558-3323
Link: Bureau of Fire Prevention
Link: Report a Hazard or Concern

Bureau of Fire Investigation

1275 - 3rd Street, San Francisco, CA  94158
Phone: (415) 920-2933 | Fax: 415) 695-6638
Link: Fire Reports
Link: Subpoena Services

Report a Fire Safety Concern

Phone: (415) 558-3303
Link: Fire Safety Concern Reporting Form

Fire Reports

Request Fire Incident Reports and Fire Investigation Reports
Phone: (415) 920-2933
Voicemail Message Only: (415) 558-3299
Email: FireRequests@sfgov.org
Form: Fire Report Request Form (PDF)

Public Records Officer, Fire Prevention

Request records related to property, permits, inspections, code enforcement, and the like
Phone: (415) 558-3300
Link: Public Records Requests - Fire Prevention
Link: Open Public Records

Lockbox Program

Request Information for TRACcess System
Phone: (415) 558-3276
Link: Lockbox Program

SRO Hotel Fire Safety Education Program

Phone: (415) 558-3300

Arson Task Force

Phone: (415) 920-2933

SFPD Anonymous Tip Hotline
Report arson or suspicious activities anonymously:
Phone: (415) 575-4444

Permits & Plan Check

Permits

49 South Van Ness, Suite 560, San Francisco, CA  94103
Phone: (628) 652-3260 | Fax: (628) 652-3475 

Hours: Monday, Tuesday, Thursday, Friday 7:30 am-4:00 pm, Wednesday 9:00 am-4:00 pm 
Permit application packets accepted only until 3:30 p.m. 

Link: Permits

Plan Check

49 South Van Ness, Suite 560, San Francisco, CA  94103
Phone: (628) 652-3472 | Fax: (628) 652-3476
Email:  permitcenter@sfgov.org

Hours: Monday, Tuesday, Thursday, Friday 7:30 am-4:00 pm, Wednesday 9:00 am-4:00 pm 

Link: Plan Check

District Fire Inspectors

Phone: (415) 554-8927
Link: Inspector Phone List & District Map (PDF)

Emergency Medical Services

Deputy Chief of EMS and Community Paramedicine

Sandra Tong
Phone: (628) 271-4901
Email: Sandra.Tong@sfgov.org 
Link: Division of EMS 

Assistant Deputy Chief of EMS

Niels Tangherlini
Phone: (628) 271-4902
Email: Niels.Tangherlini@sfgov.org
Link: Division of EMS 

Assistant Deputy Chief of Community Paramedicine

Simon Pang
Phone: (628) 271-4906
Email: Simon.Pang@sfgov.org
Link: Community Paramedicine  

Medical Director

Dr. Jeremy Lacocque
Phone: (628) 271-4942
Email: Jeremy.Lacocque@sfgov.org
Link: Division of EMS 

SFFD Station 49, EMS Division (Mainline)

Phone: (628) 271-4049
Link: Division of EMS 

Operations Administrative Assistant

Phone: (628) 271-4909
Email: Marcie.Chapman@sfgov.org
Link: Division of EMS 

Patient Belongings - Lost & Found

Phone: (415) 471-6965
Link: Lost & Found

HIPAA Compliance / Privacy Officer

Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Notice of Privacy Practices
Email: FireHIPAA@sfgov.org

Records & Billing

Ambulance Billing Customer Service Line

Ambulance bill inquiries for services prior to August 1, 2022
Phone: 888-980-9218 

Ambulance bill inquiries for services after August 1, 2022
Phone: 833-532-2237

Link: Ambulance Billing

Custodian of Medical Records

Request for medical & billing records
698 - 2nd Street, San Francisco, CA 94107
Phone: (415) 558-3611 | Fax: (415) 920-2962
Link: Medical & Billing Records

Subpoena Services

Request Fire Department Member Testimony
1275 - 3rd Street, San Francisco, CA 94158
Phone: (415) 920-2933 | Fax: (415) 695-6638
Link: Subpoena Services

Community Programs

Fire Department Visits
Community Outreach Education (COE) Program

For more information:
Email: SFFDCommunityEducation@sfgov.org
Phone: 415-558-3300 

Firefighters in Safety Education Program
Neighborhood Emergency Response Team (NERT)

2310 Folsom Street
San Francisco, CA 94110
Link: NERT
Email: sffdnert@sfgov.org
Phone: (415) 970-2022 | Fax: (415) 970-2020 

NERT Class Sign-Up Hotline

Phone: (415) 970-2024
Link: NERT Training Schedule & Registration

SF Firefighters Toy Program

Phone: (415) 777-0440
Link: SF Firefighters Toy Program

SFFD Fire Reserve

Phone: (415) 558-3660
Website: San Francisco Fire Reserve
Link: SFFD Fire Reserve

Airport

Airport Fire Division - Main Office

Building #12, South Area Drive
San Francisco International Airport
San Francisco, CA  94128
Phone: (650) 821-4600 | Fax: (650) 821-4607
Link: Airport Division

Airport Fire Marshal's Office

648 West Field Road, 2nd Floor
San Francisco International Airport
San Francisco, CA 94128
Phone: (650) 821-7868 | Fax: (650) 821-7871
Hours: Mon - Fri, 7:00 a.m. to 5:00 p.m.

Airport Fire Marshal

Phone: (650) 821-5351

Airport Battalion Chief

ON CALL
Phone: (650) 867-5616

Airport Fire Inspectors

Lieutenant Amy Eng: Phone: (650) 821-4664
Lieutenant Edward Londono: Phone: (650) 821-7830
Lieutenant Jeffrey Chin: Phone: (650) 821-5336
Inspector Ronald Cupido: Phone: (650) 821-5365
Inspector Patricia Flood: Phone: (650) 821-5346
Inspector Matthew Wayne: Phone: (650) 821-5355

Airport Fire Safety Information

Phone: (650) 821-7868

To File a Complaint (Airport)

Phone: (650) 821-7868

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