Contact Us

San Francisco Fire Department

Department Headquarters

698 - 2nd Street

San Francisco, CA  94107

 

Business Hours

Monday through Friday, 8:00 a.m. to 5:00 p.m.*
 

* Permit applications, 8:00 a.m. to 4:30 p.m.

 

Fire Department Main Line: 
 
 (415) 558-3200
 
Bureau of Fire Prevention Main Line:  (415) 558-3300

 

 

Division of Fire Prevention & Investigation / Fire Marshal

Permits / Fire Hazards / Fire Code Inquiries / Record Requests

Contact:   Phone:   Fax:  E-Mail / WebLink: 
Bureau of Fire Prevention     
698 - 2nd Street, Room 109
San Francisco, CA  94107
 (415) 558-3300  (415) 558-3323 Link: Division of Fire Prevention & Investigation
       
District Fire Inspectors  (415) 558-3300   Link: Inspector Phone List & District Map (PDF)
Permit Section 
(Permit application packets accepted only until 4:30 p.m.)

 (415) 558-3303

 (415) 558-3323

[email protected]
Link: Permits

Report a Fire Safety Concern  (415) 558-3300   Link: Fire Safety Concern Reporting Form
Link: Report a Fire or Safety Concern
Report a Leaking Hydrant     Link: Leaking Fire Hydrant -Form (311)
Records of Inspection, Permit & Violation History
(for property & environmental site assessments)
 
 (415) 558-3300  (415) 558-3323 Link: Files & Records Request Form (PDF)
Link: Inspection, Permit & Violation History Records
SRO Hotel Fire Safety Education Program  (415) 558-3300    
Lockbox Program (Information for TRACcess System)     Link: SFFD Lockbox Program
       
Fire Department Plan Check 
1660 Mission Street, 5th Floor
San Francisco, CA  94103
 (415) 558-6177    
       
Department of Building Inspection (DBI)        Link: Department of Building Inspection
       
Bureau of Fire Investigation 
1275 - 3rd Street
San Francisco, CA  94158
(for non-medical subpoena duces tecum)
 (415) 920-2933  (415) 695-6638 Link: Fire Reports
Link: Subpoena Services
       
Arson Task Force   (415) 920-2933   Link: Report a Hazard or Concern
Youth Firesetter Prevention & Intervention Program   (415) 558-3320   Link: Youth Firesetter Prevention & Intervention Program
SFPD Anonymous Tip Hotline 
(to report arson or suspicious activities anonymously)
 (415) 575-4444  

     

Fire Reports   
(for fire incident reports and fire investigation reports)
 (415) 920-2933
            OR 
 (415) 558-3299
(voice mail message only)
 (415) 695-6638
(please cite type of fire report request on cover sheet)
[email protected]
Link: Fire Reports
Link: Fire Incident Report Request Form
(to be added soon)
       

 

Office of the Chief of Department

Official Fire Department Business

Contact:

Phone:  Fax: E-Mail / WebLink:
Administrative Officer  (415) 558-3403 (415) 558-3407 [email protected]
Public Information Officer  (415) 558-3403 (415) 558-3475 [email protected]
Public Records Officer (415) 558-3384 (415) 558-3407 Link: Public Records Requests
[email protected]
Thank the Fire Department     Link: Thank the Fire Department - Form
File a Complaint     Link: File a Complaint - Form
Verification of Employment (415) 558-3615    Link: Verification of Employment
Employment Opportunities / Hiring Inquiries (415) 557-4822   Link: Employment Opportunities
E-Mail: Department of Human Resources
Chief of Department:
Joanne M. Hayes-White
(415) 558-3401 (415) 558-3407 Link: Chief of Department
[email protected]
Deputy Chief of Operations:
Mark A. Gonzales
(415) 558-3402
 
(415) 558-3407
 
Link: Deputy Chief of Operations
 
Deputy Chief of Administration:
Raymond A. Guzman
(415) 558-3258
 
(415) 558-3254
 
Link: Deputy Chief of Administration
 
       

 

 

 

 

Division of Emergency Medical Services

Medical & Billing Records / Ambulance Bills / Lost & Found / HIPAA Compliance

Contact:  Phone:  Fax: E-Mail / WebLink:
SFFD Medical Director  
Dr. Clement Yeh
 (415) 558-3645   Link: Division of EMS 
[email protected]
Custodian of Medical Records 
(for requesting medical & billing records, and
for subpoena ad testificandum
 (415) 920-2956  (415) 920-2963 Link: Medical & Billing Records|
Link: Subpoena Services
Ambulance Billing Customer Service Line 
(for ambulance bill inquiries)
 (888) 980-9218   Link: Ambulance Billing
Lost & Found - Patient Belongings   
(for item lost during ambulance transport)
 (415) 920-2924   Link: Lost & Found
HIPAA Compliance / Privacy Officer  (415) 558-3384  (415) 558-3407 Link: Notice of Privacy Practices
[email protected]
       

 

Community Programs

Emergency Preparedness / Training / Education / Support

Contact:   Phone:  Fax: E-Mail / WebLink: 
Neighborhood Emergency Response Team (NERT)  (415) 970-2022   Link: NERT Home Page
[email protected]
NERT Class Sign-Up Hotline  (415) 970-2024   Link: NERT Training Schedule & Registration
SFFD Fire Reserves  (415) 558-3660   Link: SFFD Fire Reserves
Fire Department Visits     Link: Fire Department Visits
Firefighters in Safety Education Program     Link: SF Firefighters in Safety Education
SF Firefighters Toy Program  (415) 777-0440   Link: SF Firefighters Toy Program
FLAME Youth Athletic Program   (415) 999-6458   Link: FLAME Youth Athletic Program
[email protected]
FLAME Youth Fishing Program   (415) 999-6458   Link: FLAME Youth Fishing Program
[email protected]
       

 

Airport Division

San Francisco International Airport 

Contact:

 Phone:  Fax: E-Mail / WebLink:
Airport Fire Division - Main Office
Building #12, South Area Drive
San Francisco International Airport
San Francisco, CA  94128
 (650) 821-4600  (650) 821-4607 Link: Airport Division
          
Airport Bureau of Fire Prevention
Building #650, West Field Road
San Francisco International Airport
San Francisco, CA 94128
Hours: Mon - Fri, 7:00 a.m. to 5:00 p.m.
 
(650) 821-7868  (650) 821-7871  
Airport Fire Marshal  (650) 821-5351    
Airport Fire Inspectors  (650) 821-7869
 (650) 821-5354
 (650) 821-7873
   

Fire Safety Information

 (650) 821-7868

   

To File a Complaint

 (650) 821-7868

   
       

 

   

If you cannot find what you are looking for, please contact the Administrative Officer for assistance.