Report Complaints & Concerns
If your report is an emergency, please call 9-1-1.
Fire Related Concerns: To speak with a fire inspector, to file a report or discuss your fire related concern over the phone, please click here for current contact information. Or, please click the "Report a Fire Concern" button above.
Language Access Complaint: The SFFD is committed to providing services to everyone regardless of English Language proficiency in accordance with the San Francisco’s Language Access Ordinance (LAO). Click here to file a complaint through the San Francisco Office of Civic Engagement and Immigrant Affairs if you believe you have not received adequate Language Access Services through the SFFD.
Records Request Complaints: Click here to file a complaint if you believe that the SFFD has improperly withheld a record or otherwise failed to fulfill its obligations under the City's Sunshine Ordinance. The San Francisco Sunshine Ordinance Task Force independent of the SFFD will review the matter and hold a hearing if it deems one is necessary. If the Task Force determines that the Department has improperly withheld a record, the Task Force will order the Department to release the record.
If you need to request a Public Record from the SFFD please click here.