COVID-19 Citywide Public Information & Alerts
COVID-19 Citywide Public Information & Alerts
We Are All In This Together!
Governor Newsom has declared a State of Emergency to make additional resources available, formalize emergency actions already underway across multiple state agencies and departments, and help the state prepare for a broader spread of COVID-19. A copy of the emergency proclamation can be found here.
The City and County of San Francisco have issued a Public Health Order requiring people to stay home except for essential needs. Click here to see coronavirus public health orders. Vulnerable populations should stay home. When you leave home, stay at least 6 feet apart from others who are not part of your living unit and wear a face covering. Click here for helpful guidelines for Sheltering in Place and Stay Home Order in multiple languages.
On June 1, 2020, the San Francisco Department of Public Health updated the health order to permit low-contact services and outdoor equipment rental for curbside pickup and dropoff. Additionally, as San Francisco moves into later stages of reopening and as the weather permits more outdoor activities, there will be more people enjoying outdoor spaces. Therefore, residents are now required to wear a Face Covering when within 30 feet (10 yards) of someone when outdoors. The revised 30 foot (10 yard) rule gives people extra time to put on a Face Covering when they see that they may be approaching each other and to ensure that everyone is wearing a Face Covering when they reach six feet of each other. See what changed and learn more about the City's reopening plans.
Together We Are Stronger
While one in five people in the U.S. will experience a mental illness during their lifetime, right now, we are all facing unique challenges that are impacting our mental health. Sheltering in place, social isolation, loss of income, or a job, are the devastating fallout and effects from an already uncertain and anxiety-filled time since the COVID-19 pandemic began. For more information about Mental Health Awareness Resources and Tools click here. The SFFD is happy to announce the launching of our new SF Fire Wellness application!
This app is free for the employees of the SFFD and includes a public access tab to keep the people of San Francisco informed about our service and programs, and includes information and links to resources to support everyone's Mental Health during the COVID-19 crisis.
Download the app for Apple phones here
Download the app for Android phones here
The SFFD continues to be guided by the Center for Disease Control, San Francisco Department of Public Health, and Mayor Breed regarding best practices for protecting our members and preventing the spread of the virus in our shared community. The following are web links offering Coronavirus (COVID-19) factual and up to date health, safety & wellness information:
- San Francisco Department of Public Health
- San Francisco Department of Emergency Management
- California Department of Public Health
- Center for Disease Control and Prevention
- World Health Organization
- Office of Governor Gavin Newsom
- CA.GOV - California's Coronavirus (COVID-19) Response
The San Francisco Fire Department is committed to working with the community to provide a variety of information and resources. We encourage San Francisco residents adhering to the current Shelter in Place order to educate yourself, family, and others with information and tips offered through the links below:
- Fire Safety
- Injury Prevention & Disaster Preparedness
- Personal Safety & Preparedness
- Responsible Medication Disposable
Work for the SFFD? Stay connected and informed through these challenging times through a new City portal that brings together timely and important information to employees from all City departments during the COVID-19 health crisis. SF CENtral will include a website, text notifications, and weekly newsletters delivered via City email. Click here to access this new site.
Make the Right Call!
Dial 2-1-1 to get connected to a specialist for personalized assistance for information and referrals for all health and human services (basic needs and support services) in San Francisco. Free, Confidential, 24/7. Available in multiple languages.
Is there a danger to life, property, or the environment due to a medical emergency, fire, crime in progress?
If YES, immediately dial 9-1-1
THINGS TO KNOW BEFORE CALLING 911 DURING THE CORONAVIRUS PANDEMIC
The nation’s 911 centers are available to provide EMERGENCY assistance. Please be mindful of how and when to dial 911. If you have come in close contact with someone who has been diagnosed with the Coronavirus or has symptoms such as fever or cough, please call your healthcare provider - not 911. If you do not have a healthcare provider, contact your local health department for instructions. If it is available in your area, call 211/311 for general information about how your community is addressing the pandemic.
DO CALL 911 if you develop symptoms requiring emergency assistance such as:
- Difficulty breathing or shortness of breath
- Persistent pain or pressure in the chest
- New confusion or inability to arouse
- Bluish lips or face
Helping Families Stay Safe at Home!
With so many families staying at home, adhering to the current Shelter in Place order we offer the following links for families to stay safe:
- Help to Access Basic Needs (Food, Shelter, Transportation, non-emergency Health Care)
- Home Fire Facts
- Home Fire Safety Checklist
- Fire Tips for Kids
- CPR and First Aid Online Training
Celebrating Holidays and Family Traditions During COVID-19
Attempts to reduce the impact of COVID-19 has changed the lives of peoples all over the world in many ways. Annual memorials, family traditions, and religious rituals provide a touchstone for comfort for a lot of families, as they are predictable and often acknowledge community strength and resilience. San Francisco families practicing shelter-in-place and social distancing will need to get creative (via Messenger, Zoom, Houseparty, FaceTime, etc.) to celebrate various religious and family holidays.
Public In-Person Ceremony's, Gatherings and Procession are Cancelled and not prohibited in adherence to the current shelter in place order, to ensure the protection, safety, and health of our shared community. Please note many San Francisco Parks and Recreational Facilities remain closed or inaccessible to the public and the current shelter in place prohibits the gathering of groups and crowds.
The SFFD wishes you and your family safe and healthy Springtime Celebrations!
Helping Neighbors Make A Healthy Community!
Neighborhood Emergency Response Team (NERT) members are trained citizen first responders who can help save lives. Follow on Facebook and Twitter for Real-Time Alerts, Updates, and Tips for helping neighbors in your community while still ensuring your own health and safety.
SFFD Information & Services
The San Francisco Fire Department provides a variety of services to assist the public with building fire code requirements, responding to requests regarding legal matters, conducting fire investigations, and providing fire prevention information to the public. Click here for a full list of available services or select one of the quick links below for more information:
Public Information Officer (PIO): FirePIO@sfgov.org