SFFD Social Media Community Standards Policy

Procedure for Removing Content

Once content is deemed by an administrator as a violation of the Department’s social media comment policy, the content may be removed. First, the administrator will confirm that the original post in its entirety, all related comments, and the removable content in its entirety have been captured in our social media archiving system. The administrator will send this information to the I.T department and include the date/time of removal. The information will be stored by I.T for a period of no less than two years. 

Social Media Comment Policy - “Community Standards”

Comments, tags, or posts containing any of the following inappropriate forms of content shall not be permitted on SFFD social media sites and are subject to removal and/or restriction by SFFD: 

• Profane, obscene, or pornographic content and/or language.

• Content that promotes, fosters, or perpetuates discrimination or contributes to a hostile work environment on the basis of race, color, age, religion, gender, marital status, national origin, physical or mention disability, or sexual orientation.

• Direct solicitations of commerce for organizations other than the Department or County.

• Threats to any person or organization.

• Encouragement of illegal activity.

• Information that may compromise the safety and security of the public or public systems.

• Content that violates a legal ownership interest, such as posting copyrighted or trademarked material.

• Content that constitutes harassment or bullying and/or facilitates stalking.

• Content that violates the right to privacy.

• Encouragement of violence.

• Comments that may interfere with, inhibit, or compromise investigations, tactics, responses to incidents, and/or the safety of public safety personnel.

• Posts or comments that transmit viruses or other disruptive files, material, or code. 

SFFD will not remove content solely based on expression of a viewpoint that is protected by the First Amendment. 

A comment posted by a member of the public on any SFFD social media site is the opinion of the commentator or poster only, and publication of a comment does not imply endorsement of, or agreement by SFFD, nor do such comments necessarily reflect the opinions or policies of SFFD. Further, SFFD does not guarantee or warrant that any information posted by users on this site is correct and disclaims any liability whatsoever for any loss or damage resulting from reliance on such information.

SFFD reserves the right to deny access to SFFD social media sites for any individual who violates the SFFD’s social media comment policy at any time and without prior notice. Comments posted on this site will be monitored and inappropriate content, as defined above, will be removed as soon as possible and without prior notice. Please note that our social media settings will automatically hide a comment if profanity is used within the post. Users of this site do not retain any rights over their postings. Postings are intended for public view and any information posted constitutes a waiver of any rights to privacy or confidentiality.