Requesting Your Own Records

Billing Records:

If you are requesting a copy of your medical bill to provide payment, insurance information, or correct billing information, please contact the Billing Department Customer Service Line.

Other resources: 

Patient Request for Medical Record Form

Notice of Privacy Practices

Medical Records:

If you have been treated by the San Francisco Fire Department and wish to obtain a copy of your medical record for health care purposes, please print out the Patient Request for Medical Record Form provided at the link below. Mail the completed form AND a photocopy of a picture ID card, such as your State driver's license or passport, to the address below.

San Francisco Fire Department
Medical Records Unit
698 2nd Street
San Francisco, CA 94107

Your medical record will be sent to you via US mail. Requests received incomplete shall be subject to denial. Please do not send via Registered Mail.

If you have any questions regarding the procedures for requesting your own records, please contact the Custodian of Medical Records.