Frequently Asked Questions


How do I report a fire safety concern?

If your report is an emergency, please call 9-1-1. To submit a report, please visit our Report a Fire Safety Concern page.


How do I schedule a group fire station tour?

The San Francisco Fire Department allows visits to neighborhood Fire Stations to interested educational and community groups.  All visits must first be processed and approved through the Office of the Chief of Department. Submit a request here.


How do I request the Fire Department to visit my school?

To encourage fire safety education for children, public and private school teachers may request a local fire company to visit their school. Read more and make a request here.


How do I request the Fire Department participation at a community event?

Requests must be submitted at least three (3) weeks prior to the date of the event. To request a local fire company to be present at a community event, please visit this page and complete the form linked there.  


Can I have an outdoor BBQ, Heater, or Fire Pit on my property? 

Each of these heating units have individual requirements. Click here to learn more.


What are the requirements for smoke and or carbon monoxide alarms in San Francisco?

Click here for information related to Smoke Alarms in San Francisco.


What are the requirements for exit/escape plans in San Francisco? 

Information related to exit/escape plans can be found here.


Where can I dispose of my old fire extinguisher in San Francisco?

Recology of San Francisco accepts old fire extinguishers. Find out more here


Where can I find information about fire code violations for a specific property?

Information on fire code violations for a specific property can be found here


Where can I find fire department related permit information?

A Fire Department permit constitutes permission to maintain, store, use or handle materials, or to conduct processes which produce conditions hazardous to life or property, or to install equipment used in connection with such activities. Visit our permits page to learn more.


How do I request medical and billing records?

The San Francisco Fire Department maintains records of the medical care that we provided to our patients and records of bills for emergency medical services rendered. Please visit this page for more information and to make a request.


How do I make an online payment?

Please visit our Online Payments for Fire Department Services and Fees page.


How do I make public records request to the San Francisco Fire Department?

The San Francisco Fire Department provides members of the public access to Department public records as permitted by the San Francisco Sunshine Ordinance and the California Public Records Act. Please visit our public records request page to learn more and make a request.


How do I get records documenting Fire Department responses to fires and other incidents?

Request records and reports here.


How can I support the San Francisco Fire Department?

Thanks for your support! Check out our support page here for ways you can pitch in.


Are you hiring?

The San Francisco Fire Department invites you to join a highly respected Fire Department and serve the citizens of one of the most beautiful cities in the country. Please visit our employment opportunities page to learn more.


How can I provide feedback about the San Francisco Fire Department website?

Please send questions/suggestions regarding the use of this website to FireWebsite@sfgov.org