Contact Us

Official Fire Department Business

Administrative Officer 
Phone: (415) 558-3403 | Fax: (415) 558-3407
Email: FireAdministration@sfgov.org

Public Information Officer 
Phone (415) 558-3404
Email: FirePIO@sfgov.org

Recruitment Officer (Employment Opportunities /Hiring Inquiries)
Link: Employment Opportunities
Email: FireRecruitment@sfgov.org

Public Records Officer, Fire Prevention (for records related to property, permits, inspections, code enforcement, and the like)
Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Public Records Requests - Fire Prevention
Email: FirePublicRecords@sfgov.org

Public Records Officer, Non-Fire Prevention Requests (for records related to non-protected personnel, payroll, finance, and other administrative matters)
Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Public Records Requests - Non-Fire Prevention
Email: FireSunshineRequests@sfgov.org

HIPAA Compliance / Privacy Officer
Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Notice of Privacy Practices
Email: FireHIPAA@sfgov.org

Thank the Fire Department (Webform)

File a Complaint (Webform)

Verification of Employment
Phone: (415) 558-3615

Chief of Department: Jeanine Nicholson
Phone: (415) 558-3401 | Fax: (415) 558-3407

Deputy Chief of Operations: Bryan W. Rubenstein
Phone: (415) 558-3402 | Fax: (415) 558-3407

Deputy Chief of Administration: Jose Velo
Phone: (415) 558-3258 | Fax: (415) 558-3254
 

San Francisco Fire Department

Address
San Francisco Fire Department
Department Headquarters
698 - 2nd Street
San Francisco, CA  94107

Business Hours
Monday through Friday, 8:00 a.m. to 5:00 p.m.*

Fire Department Main Line:  (415) 558-3200
 
Bureau of Fire Prevention Main Line: (415) 558-3300


San Francisco Fire Commission

Mailing Address: San Francisco Fire Commission, 698 Second Street, San Francisco, CA 94107

In Person: Due to COVID-19, meetings are held remotely. Public participation is accessible via the following
Dial in number and code: +1-415-655-0001
Access Code: Please see the posted meeting agenda for upcoming meetings.

Phone: (415) 558-3451

Email: Fire.Commission@sfgov.org

Permits / Fire Hazards / Fire Code Inquiries / Record Requests

Bureau of Fire Prevention
698 - 2nd Street, Room 109, San Francisco, CA  94107
Phone: (415) 558-3300 | Fax: (415) 558-3323
Link: Bureau of Fire Prevention

District Fire Inspectors
Phone: (415) 554-8927
Link: Inspector Phone List & District Map (PDF)

Permit Section

NEW ADDRESS: 49 South Van Ness, Suite 560, San Francisco, CA  94103
Phone: (628) 652-3260 | Fax: (628) 652-3475 
Email: firesafety@sfgov.org 
New Office Hours: 7:30 a.m. to 4:30 p.m. 
Permit application packets accepted only until 4:00 p.m.

Report a Fire Safety Concern
Phone: (415) 558-3303
Link: Fire Safety Concern Reporting Form

Report a Leaking Hydrant
Link: Leaking Fire Hydrant - Form (311)

Safe Disposal of Fire Extinguishers
Phone: (415) 330-1405 (Recology SF)
Link: Household Hazardous Safe Disposal (SF Environment)

Property Inspection Records, Violation & Permit History
Fire Permits Data Map (links to external independent website)

SRO Hotel Fire Safety Education Program
Phone: (415) 558-3365

Lockbox Program (Information for TRACcess System)
Phone: (415) 558-3276
Link: Lockbox Program

Fire Department Plan Check
NEW OFFICE ADDRESS: 49 South Van Ness, Suite 560, San Francisco, CA  94103
Phone: (628) 652-3472 | Fax: (628) 652-3476 

SF Department of Building Inspection
(links to external DBI)

Bureau of Fire Investigation
1275 - 3rd Street, San Francisco, CA  94158
Phone: (415) 920-2933 | Fax: 415) 695-6638
Link: Fire Reports
Link: Subpoena Services

Arson Task Force 
Phone: (415) 920-2933
Link: Report a Hazard or Concern

Youth Firesetter Prevention & Intervention Program
Phone: (415) 920-2933
Link: Youth & School Programs

SFPD Anonymous Tip Hotline: (to report arson or suspicious activities anonymously)
Phone: (415) 575-4444

Fire Reports (for fire incident reports and fire investigation reports)
Phone: (415) 920-2933 | Voicemail Message Only: (415) 558-3299
Email: FireRequests@sfgov.org
Link: Fire Report Request Form (PDF)

       

Assistant Deputy Chief of EMS: Sandra Tong
Phone: (628) 271-4901
Email: Sandra.Tong@sfgov.org 
Link: Division of EMS 

Section Chief of EMS Operations: Niels Tangherlini
Phone: (628) 271-4902
Email: Niels.Tangherlini@sfgov.org
Link: Division of EMS 

Section Chief of Community Paramedicine: Simon Pang
Phone: (628) 271-4906
Email: Simon.Pang@sfgov.org
Link: Community Paramedicine  

EMS Administrative Assistant
Phone: (628) 271-4909
Email: Marcie.Chapman@sfgov.org
Link: Division of EMS 

SFFD Station 49, EMS Division (Mainline)
Phone: (628) 271-4049
Link: Division of EMS 

Custodian of Medical Records (medical & billing records)
698 - 2nd Street, San Francisco, CA 94107
Phone: (415) 920-2956 | Fax: (415) 920-2962
Link: Medical & Billing Records

Subpoena Services (Fire Department Member Testimony)
Address: 1275 Third Street, San Francisco, CA 94158
Phone: (415) 920-2933 | Fax: (415) 695-6638
Link: Subpoena Services

Ambulance Billing Customer Service Line (ambulance bill inquiries)
Phone: (888) 980-9218 
Link: Ambulance Billing

Lost & Found - Patient Belongings (items lost during ambulance transport)
Phone: (415) 471-6965
Link: Lost & Found

Medical Director: Dr. Jeremy Lacocque
Phone: (628) 271-4942
Email: Jeremy.Lacocque@sfgov.org
Link: Division of EMS 

Neighborhood Emergency Response Team (NERT)
Phone: (415) 970-2022
Email: SFFDNERT@sfgov.org
Link: NERT Home Page

NERT Class Sign-Up Hotline
Phone: (415) 970-2024
Link: NERT Training Schedule & Registration

SFFD Fire Reserves
Phone: (415) 558-3660
Link: SFFD Fire Reserves

Fire Department Visits
Link: Fire Department Visits

Firefighters in Safety Education Program
Link: SF Firefighters in Safety Education

Fire Safety Education Outreach Program 
Program Coordinator: Inspector Tomie Kato
Phone: 415-558-3359 
Email: Tomie.Kato@sfgov.org 
Link: Fire Safety Education Outreach Program

SF Firefighters Toy Program
Phone: (415) 777-0440
Link: SF Firefighters Toy Program

FLAME Youth Fishing Program 
Phone: (415) 999-6458
Link: FLAME Youth Fishing Program
Email: SFFDFLAMEAthletics@gmail.com
Website: www.SFFDFLAME.com

San Francisco International Airport 

Airport Fire Division - Main Office
Building #12, South Area Drive
San Francisco International Airport
San Francisco, CA  94128
Phone: (650) 821-4600 | Fax: (650) 821-4607
Link: Airport Division

Airport Fire Marshal's Office
648 West Field Road, 2nd Floor
San Francisco International Airport
San Francisco, CA 94128
Phone: (650) 821-7868 | Fax: (650) 821-7871
Hours: Mon - Fri, 7:00 a.m. to 5:00 p.m.

Airport Fire Marshal: Captain Mary M. Tse
Phone: (650) 821-5351

Airport Battalion Chief: ON CALL
Phone: (650) 867-5616

Airport Fire Inspectors
Lieutenant Amy Eng: Phone: (650) 821-4664
Lieutenant Edward Londono: Phone: (650) 821-7830
Lieutenant Jeffrey Chin: Phone: (650) 821-5336
Inspector Ronald Cupido: Phone: (650) 821-5365
Inspector Patricia Flood: Phone: (650) 821-5346
Inspector Matthew Wayne: Phone: (650) 821-5355

Airport Fire Safety Information
Phone: (650) 821-7868

To File a Complaint (Airport)
Phone: (650) 821-7868

Please contact us at FireWebsite@sfgov.org for technical support relating to the use/navigation of this website only. In your message, please specify which URL and areas you're experiencing problems and a screenshot, if possible. Inquires to this email address for non-technical web support questions cannot be answered. 

If you have questions about Fire Department operations/permits or require assistance to reach the appropriate division, please contact the Administrative Officer at (415) 558-3403.