Contact Us

Official Fire Department Business

Administrative Officer 
Phone: (415) 558-3403 | Fax: (415) 558-3407
Email: FireAdministration@sfgov.org

Public Information Officer 
Phone (415) 558-3404
Email: FirePIO@sfgov.org

Recruitment Officer (Employment Opportunities /Hiring Inquiries)
Link: Employment Opportunities
Email: FireRecruitment@sfgov.org

Public Records Officer, Fire Prevention (for records related to property, permits, inspections, code enforcement, and the like)
Phone: (415) 558-3300
Link: Public Records Requests - Fire Prevention
Email: Public Records Officer

Public Records Officer, Non-Fire Prevention Requests (for records related to non-protected personnel, payroll, finance, and other administrative matters)
Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Public Records Requests - Non-Fire Prevention
Email: FireSunshineRequests@sfgov.org

HIPAA Compliance / Privacy Officer
Phone: (415) 558-3384 | Fax: (415) 558-3407
Link: Notice of Privacy Practices
Email: FireHIPAA@sfgov.org

Thank the Fire Department (Webform)

File a Complaint (Webform)

Verification of Employment
Phone: (415) 558-3615

Chief of Department: Jeanine Nicholson
Phone: (415) 558-3401 | Fax: (415) 558-3407

Deputy Chief of Operations: Bryan W. Rubenstein
Phone: (415) 558-3402 | Fax: (415) 558-3407

Deputy Chief of Administration: Jose L. Velo
Phone: (415) 558-3258 | Fax: (415) 558-3254
 

San Francisco Fire Department

Address
San Francisco Fire Department
Department Headquarters
698 - 2nd Street
San Francisco, CA  94107

Business Hours
Monday through Friday, 8:00 a.m. to 5:00 p.m.*

Fire Department Main Line:  (415) 558-3200
 
Bureau of Fire Prevention Main Line: (415) 558-3300


San Francisco Fire Commission

Mailing Address: San Francisco Fire Commission, 698 Second Street, San Francisco, CA 94107

In Person: Due to COVID-19, meetings are held remotely. Public participation is accessible via the following
Dial in number and code: +1-415-655-0001
Access Code: Please see the posted meeting agenda for upcoming meetings.

Phone: (415) 558-3451

Email: Fire.Commission@sfgov.org

Permits / Fire Hazards / Fire Code Inquiries / Record Requests

Bureau of Fire Prevention
698 - 2nd Street, Room 109, San Francisco, CA  94107
Phone: (415) 558-3300 | Fax: (415) 558-3323
Link: Bureau of Fire Prevention

District Fire Inspectors
Phone: (415) 554-8927
Link: Inspector Phone List & District Map (PDF)

Permits
49 South Van Ness, Suite 560, San Francisco, CA  94103
Phone: (628) 652-3260 | Fax: (628) 652-3475 
New Office Hours: Monday, Tuesday, Thursday, Friday 7:30 am-4:00 pm, Wednesday 9:00 am-4:00 pm 
Permit application packets accepted only until 3:30 p.m.
Email: firesafety@sfgov.org 
Link: Permit Section

Report a Fire Safety Concern
Phone: (415) 558-3303
Link: Fire Safety Concern Reporting Form

Report a Leaking Hydrant
Link: Leaking Fire Hydrant - Form (311)

Safe Disposal of Fire Extinguishers
Phone: (415) 330-1405 (Recology SF)
Link: Household Hazardous Safe Disposal (SF Environment)

Property Inspection Records, Violation & Permit History
Link: Fire Permits Data Map (links to external independent website)

SRO Hotel Fire Safety Education Program
Phone: (415) 558-3365

Lockbox Program (Information for TRACcess System)
Phone: (415) 558-3276
Link: Lockbox Program

Fire Department Plan Check
NEW OFFICE ADDRESS: 49 South Van Ness, Suite 560, San Francisco, CA  94103
Phone: (628) 652-3472 | Fax: (628) 652-3476 

SF Department of Building Inspection
Link: DBI

Bureau of Fire Investigation
1275 - 3rd Street, San Francisco, CA  94158
Phone: (415) 920-2933 | Fax: 415) 695-6638
Link: Fire Reports
Link: Subpoena Services

Arson Task Force 
Phone: (415) 920-2933
Link: Report a Hazard or Concern

Youth Firesetter Prevention & Intervention Program
Phone: (415) 920-2933
Link: Youth & School Programs

SFPD Anonymous Tip Hotline: (to report arson or suspicious activities anonymously)
Phone: (415) 575-4444

Fire Reports (for fire incident reports and fire investigation reports)
Phone: (415) 920-2933 | Voicemail Message Only: (415) 558-3299
Email: FireRequests@sfgov.org
Link: Fire Report Request Form (PDF)

       

Assistant Deputy Chief of EMS: Sandra Tong
Phone: (628) 271-4901
Email: Sandra.Tong@sfgov.org 
Link: Division of EMS 

Section Chief of EMS Operations: Niels Tangherlini
Phone: (628) 271-4902
Email: Niels.Tangherlini@sfgov.org
Link: Division of EMS 

Assistant Deputy Chief of Community Paramedicine: Simon Pang
Phone: (628) 271-4906
Email: Simon.Pang@sfgov.org
Link: Community Paramedicine  

EMS Administrative Assistant
Phone: (628) 271-4909
Email: Marcie.Chapman@sfgov.org
Link: Division of EMS 

SFFD Station 49, EMS Division (Mainline)
Phone: (628) 271-4049
Link: Division of EMS 

Custodian of Medical Records (medical & billing records)
698 - 2nd Street, San Francisco, CA 94107
Phone: (415) 920-2956 | Fax: (415) 920-2962
Link: Medical & Billing Records

Subpoena Services (Fire Department Member Testimony)
Address: 1275 Third Street, San Francisco, CA 94158
Phone: (415) 920-2933 | Fax: (415) 695-6638
Link: Subpoena Services

Ambulance Billing Customer Service Line (ambulance bill inquiries)
Phone: (888) 980-9218 
Link: Ambulance Billing

Lost & Found - Patient Belongings (items lost during ambulance transport)
Phone: (415) 471-6965
Link: Lost & Found

Medical Director: Dr. Jeremy Lacocque
Phone: (628) 271-4942
Email: Jeremy.Lacocque@sfgov.org
Link: Division of EMS 

Neighborhood Emergency Response Team (NERT)
Phone: (415) 970-2022
Email: SFFDNERT@sfgov.org
Link: NERT Home Page

NERT Class Sign-Up Hotline
Phone: (415) 970-2024
Link: NERT Training Schedule & Registration

SFFD Fire Reserves
Phone: (415) 558-3660
Link: SFFD Fire Reserves

Fire Department Visits
Link: Fire Department Visits

Firefighters in Safety Education Program
Link: SF Firefighters in Safety Education

Fire Safety Education Outreach Program 
Program Coordinator: Inspector Tomie Kato
Phone: 415-558-3359 
Email: Tomie.Kato@sfgov.org 
Link: Fire Safety Education Outreach Program

SF Firefighters Toy Program
Phone: (415) 777-0440
Link: SF Firefighters Toy Program

FLAME Youth Fishing Program 
Phone: (415) 999-6458
Link: FLAME Youth Fishing Program
Email: SFFDFLAMEAthletics@gmail.com
Website: www.SFFDFLAME.com

San Francisco International Airport 

Airport Fire Division - Main Office
Building #12, South Area Drive
San Francisco International Airport
San Francisco, CA  94128
Phone: (650) 821-4600 | Fax: (650) 821-4607
Link: Airport Division

Airport Fire Marshal's Office
648 West Field Road, 2nd Floor
San Francisco International Airport
San Francisco, CA 94128
Phone: (650) 821-7868 | Fax: (650) 821-7871
Hours: Mon - Fri, 7:00 a.m. to 5:00 p.m.

Airport Fire Marshal: Captain Mary M. Tse
Phone: (650) 821-5351

Airport Battalion Chief: ON CALL
Phone: (650) 867-5616

Airport Fire Inspectors
Lieutenant Amy Eng: Phone: (650) 821-4664
Lieutenant Edward Londono: Phone: (650) 821-7830
Lieutenant Jeffrey Chin: Phone: (650) 821-5336
Inspector Ronald Cupido: Phone: (650) 821-5365
Inspector Patricia Flood: Phone: (650) 821-5346
Inspector Matthew Wayne: Phone: (650) 821-5355

Airport Fire Safety Information
Phone: (650) 821-7868

To File a Complaint (Airport)
Phone: (650) 821-7868

Please contact us at FireWebsite@sfgov.org for technical support relating to the use/navigation of this website only. In your message, please specify which URL and areas you're experiencing problems and a screenshot, if possible. Inquires to this email address for non-technical web support questions cannot be answered. 

If you have questions about Fire Department operations or require assistance to reach the appropriate division, please contact the Administrative Officer at (415) 558-3403.